This Privacy Policy outlines how we collect, use, and protect your personal information when you access and use our Learning Management System (LMS), referred to as “www.ltcacademy.online”


Information We Collect

  • Full Name
  • Home Address
  • Email Address
  • Mobile Number
  • Following courses
  • Account login details (username and password)
  • Activity data on our platform (progress, quiz results, etc.)

How We Use Your Information

  • Provide you with access to online courses and educational materials
  • Track your learning progress and generate reports
  • Respond to your queries and support requests
  • Send important updates and announcements
  • Process your payments and receipts
  • Improve our content and platform functionality

Data Security

We are committed to ensuring your information is safe. We use:

  • Secure servers and encrypted storage
  • Access restrictions to sensitive information
  • Regular platform updates to maintain security

Data Sharing

We do not sell or rent your personal data to third parties. We may only share your data:

  • With trusted payment processors (OnePay)
  • If required by law or legal request

Your Rights

  • Access your personal information
  • Request changes or corrections

To make a request, contact us at [triplepphysics@gmail.com].

Contact Us

Email: info@ltcacademy.online

Phone: whatsapp only – 0742443229

Refund Policy

Thank you for choosing “Triple P Physics” for your educational journey. Please read this Refund Policy carefully before making any purchase. (ltcacademy.online )තුළ කරන සියලු ගෙවීම් සදහා කිසිම හේතුවක් මත මුදල් ආපසු ලබා නොදේ.)

No Refund Policy

We maintain a strict no refund policy for all purchases made through our Learning Management System (LMS). By enrolling in any course or purchasing any material from our platform, you acknowledge and agree that:

  • All payments are final.
  • No refunds will be issued under any circumstances, including but not limited to:
    • Change of mind (අදහස වෙනස් වීම)
    • Unused or partially used content (භාවිතා නොකිරීම / අඩු වෙන් භාවිතය)
    • Technical issues on the user’s side
    • Mistaken purchases
    • Academic outcomes or expectations

Support & Assistance

Contact: info@ltcacademy.online

Website: https://ltcacademy.online

Who we are

Our website address is: https://ltcacademy.online

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.